SELLER SUCCESS PATH

New Seller Onboarding Checklist

A step-by-step launch plan for new CostumePeti + Vault sellers.

Complete these steps to set up your store, upload products, configure rentals, prepare fulfillment and start earning.

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START HERE

Your first 7 days as a seller

This checklist helps new sellers move from registration to live products, order readiness and payouts without missing important setup steps.

Day 1

Complete store profile, contact details and payout basics.

Days 2–3

Upload your first 5 strong products with images and descriptions.

Days 4–5

Configure rental pricing, deposits, stock and availability.

Days 6–7

Review orders, reports, support process and launch readiness.

LAUNCH CHECKLIST

Complete these 7 steps before going live

1. Complete Store Setup

  • Store name and seller profile completed.
  • Logo/banner added if available.
  • Phone, email and address updated.
  • Payout details added where required.

Read Store Settings Guide →

2. Upload First 5 Products

  • Use clear titles and strong photos.
  • Add categories, tags and attributes.
  • Write complete product descriptions.
  • Include condition and accessories.

Read Add Product Guide →

3. Configure Rentals

  • Set rental price and duration.
  • Add security deposit for high-value items.
  • Add cleaning fee where needed.
  • Block unavailable dates.

Read Rental Setup Guide →

4. Confirm Inventory & Sync

  • Add SKU and stock quantity.
  • Check product visibility rules.
  • Confirm platform/channel options.
  • Report image, price or stock mismatch quickly.

Read Inventory Guide →

5. Prepare Fulfillment

  • Know who handles pickup, delivery or shipping.
  • Prepare packaging and condition-photo process.
  • Understand rental return checks.
  • Know when to contact support for urgent orders.

Read Orders Guide →

6. Understand Payouts

  • Know how earnings are calculated.
  • Understand commission and deductions.
  • Complete payout setup.
  • Check payout dashboard regularly.

Read Payouts Guide →

7. Review Damage, Returns & Support

  • Take dispatch photos for rental products.
  • Know how deposits are adjusted.
  • Do not relist damaged products.
  • Use support checklist when reporting issues.

Read Damage & Returns Guide →   |   Contact Support →

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FIRST 5 PRODUCTS

Start with quality, not quantity.

Your first products create the first impression of your store. Upload fewer but stronger listings first.

  • Choose products with clear photos.
  • Choose items that are ready to rent or sell.
  • Add accurate size, color, fabric and condition.
  • Use strong product titles and categories.
  • Avoid incomplete listings just to increase count.
QUALITY STANDARDS

What good seller listings have in common

Clear Images

Front, back, detail and accessory images.

Accurate Info

Size, fabric, color, condition and use case.

Protected Rentals

Deposit, cleaning fee, buffer days and notes.

Ready Inventory

Correct stock, availability and dispatch readiness.

FIRST 30 DAYS GROWTH TIPS

How to improve after launch

  • Upload more products after your first listings are approved.
  • Check reports weekly to see what categories perform.
  • Improve images and descriptions for low-performing products.
  • Adjust rental pricing if interest is high but bookings are low.
  • Add more occasion-based tags such as wedding, shoot, party, theatre or film.
  • Keep inventory and availability updated to avoid cancellations.
  • Respond quickly to support, order and return issues.
COMMON NEW SELLER MISTAKES

Avoid these early problems

Incomplete Profile

Missing store or payout details can delay approval and payments.

Poor Photos

Blurry or incomplete photos reduce trust and slow approval.

No Deposit

High-value rental products need deposit protection.

Wrong Stock

Incorrect stock or availability creates cancellations and double bookings.

ONBOARDING FAQS

Common Questions

Start with 5 strong products. Once they are approved and look correct, upload more inventory in batches.

Yes. Complete payout details early to reduce payment delays after orders are completed.

Yes, where supported. Make sure rental price, deposit, cleaning fee, availability and condition notes are complete.

Use the relevant guide first, then contact support with screenshots, product name, SKU or order ID.

READY TO START?

Complete your setup and upload your first 5 products.

Strong onboarding creates better approvals, fewer support issues and faster seller confidence.