SELLER PROFILE GUIDE
Store Settings Guide
Set up your seller profile, store details, payout information, policies and support readiness.
A complete store profile builds trust and helps reduce approval, payout and support delays.
WHY SETTINGS MATTER
Your store profile is your seller identity.
Customers, platform teams and support workflows rely on accurate seller settings. Complete your profile before uploading large inventory.
Store Identity
Store name, logo, banner and seller description.
Contact Details
Email, phone number, address and support contact.
Payout Setup
Bank or payout details required for seller payments.
Store Policies
Pickup, return, rental handling and support notes.
SCREEN 1
Complete your store profile
Your store profile helps the marketplace understand who you are and what kind of inventory you offer.
- Add your store name clearly.
- Upload a logo or brand image if available.
- Add a short description of your inventory.
- Use a professional seller identity, not temporary names.
- Keep contact details updated.
STORE SETTINGS SECTIONS
What to complete
Basic Store Information
- Store name
- Seller/business name
- Store description
- Logo/banner image
- Public seller profile details
Contact & Address
- Email address
- Phone number
- Pickup address
- Business address
- Service city/location
Payout Details
- Bank account details
- Account holder name
- Payment method
- Verification information
- Tax/payment information if required
Store Policies
- Rental handling notes
- Pickup/return notes
- Cleaning or care instructions
- Damage reporting process
- Support response expectations
Shipping / Fulfillment
- Seller-managed dispatch
- Platform-managed logistics
- Warehouse-managed inventory
- Packaging notes
- Delivery or pickup preferences
Notifications
- Order alerts
- Email notifications
- Support updates
- Announcement checks
- Dashboard messages
PAYOUT READINESS
Incomplete payout settings can delay earnings.
Before receiving orders, make sure your payout information is complete and accurate. Incorrect payout details may delay seller settlements.
- Use correct bank or payout details.
- Ensure account holder name matches records.
- Complete any required verification.
- Contact support if payout setup is unclear.
STORE READINESS CHECKLIST
Before you start selling or renting
- Store name is complete and professional.
- Logo or seller image is uploaded.
- Seller description explains your inventory clearly.
- Phone and email are correct.
- Pickup or business address is complete.
- Payout details are added and verified where required.
- Rental, return and support policies are clear.
- You understand order, rental, payout and inventory workflows.
COMMON SETTINGS ISSUES
What can cause delays?
Incomplete Profile
Missing store name, address or contact details may slow approval.
Wrong Payout Info
Incorrect payout details can delay seller settlements.
Weak Description
Unclear seller profile may reduce trust and approval confidence.
Old Contact Details
Outdated email or phone can cause missed orders and support delays.
SUPPORT CHECKLIST
What to send support for settings issues
- Seller store name
- Registered email
- Issue section: profile, payout, address, policy, notification or account access
- Screenshot of the issue
- What you expected vs what is happening
- Whether the issue affects orders, payouts or product approval
STORE SETTINGS FAQS
Common Questions
A complete store profile improves seller trust, helps approval and reduces communication delays during orders, payouts and support.
Yes. Incorrect or missing payout details can delay seller settlements until the issue is fixed.
Explain who you are, what inventory you offer, your specialty, and whether you provide costumes, fashion, wedding wear, jewelry, accessories, props or rental inventory.
A logo or banner is recommended because it makes your seller profile look more professional and trustworthy.
Contact support with your seller store name, registered email, screenshot and the exact settings section causing the problem.
STORE READINESS
A complete seller profile builds trust.
Update store details, payout information and support settings before scaling your inventory.