SELLER SUPPORT
How can we help?
Get help with product uploads, orders, payouts, rentals, inventory sync, images and account issues.
Send complete details so the Seller Central team can resolve your issue faster.
START HERE
Choose your issue type
Select the category that best matches your problem.
URGENT ORDER ISSUE
Need help with an active order?
For urgent rental dates, dispatch delays, cancellations, damaged returns or customer issues, contact support quickly with full order details.
- Order ID
- Product name / SKU
- Seller store name
- Issue type
- Screenshots or photos
SUPPORT REQUEST CHECKLIST
What to include in your support request
Complete information helps support solve the issue faster.
- Seller store name: Your seller/vendor store name.
- Registered email: Email used for Seller Central.
- Phone number: Best number to contact you.
- Issue type: Product, order, payout, rental, inventory, damage, account or other.
- Product name / SKU: Required for product or sync issues.
- Order ID: Required for order, return, payout or damage issues.
- Website/channel affected: CostumePeti, Vault.Fashion, Vault.Wedding or Seller Central.
- Screenshots/photos: Add proof wherever possible.
- Short description: Explain what happened and what you expected.
CONTACT OPTIONS
How to reach Seller Support
Add your actual WhatsApp, email or ticket form links below.
SELLER SUPPORT FORM
Submit a support request
Place your WPForms / Contact Form 7 / Fluent Forms shortcode below this text.
Replace this placeholder with your form shortcode:
[contact-form-7 id=”SELLER_SUPPORT_FORM_ID” title=”Seller Support Form”]
HELPFUL GUIDES
Resolve common issues faster
Add Product
Product listing and approval help.
Orders
Order and fulfillment help.
Inventory Sync
Stock, image and channel sync help.
Payouts
Earnings and settlement help.
SUPPORT FAQS
Common Questions
Send seller store name, product title, SKU, screenshots, and explain what is not working.
Send order ID, product name, SKU, order type, issue description, and screenshots or photos if available.
Send seller store name, registered email, order ID, expected payout amount, issue description and screenshots.
Send product URL, SKU, affected platform, screenshots and explain whether the issue is stock, image, price, category or visibility.
Contact support immediately with order ID, rental dates, product name and the exact issue.
SELLER CENTRAL SUPPORT
Still stuck?
Use the support form and include complete details so we can help faster.